Privacy Policy

At Lux Lighting, Inc. we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information, including your mobile phone number and related data, in compliance with applicable U.S. privacy and marketing laws.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details provided by you.
Website Usage Data: IP address, browser type, pages visited, and other standard web log data.
Mobile Information: Phone numbers voluntarily provided by users for customer service or marketing communication purposes.

2. How We Use Your Information

We use the information we collect to:

Provide and manage services, including outdoor lighting design and installation.
Respond to customer service requests and inquiries.
Send service-related communications, including SMS notifications with customer support information.
Improve website functionality, content, and user experience.

Lux Lighting does not share your personal information with third parties for promotional or marketing purposes. Specifically:

Customer data is not shared with third parties for advertising or promotional use.
Mobile opt-in data and consent are never shared with anyone for any reason. Any data sharing described elsewhere in this policy expressly excludes mobile opt-in data.

We may share non-personal, aggregated, or de-identified information for analytical purposes, or share data when required by law, such as in response to a court order or subpoena.

4. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Lux Lighting at 1-(877)-557-7772 regarding customer care and service updates. Please note the following terms:

Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at 1-(877)-557-7772 or info@luxlightinginc.com.
Mobile opt-in data is never shared with third parties.

5. Your Rights and Choices

You have the right to:

Access or update the personal information we hold about you.
Request that we delete your personal data, subject to legal retention requirements.
Opt out of marketing communications at any time.

To exercise your rights, please contact us at info@luxlightinginc.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Lux Lighting, Inc.
Email: info@luxlightinginc.com
Phone: 1-(877)-557-7772
Website: www.luxlightinginc.com